IRC log of #schooltool for Thursday, 2016-03-24

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Kelvin_Please I need guild line on how to setup schooltool  server19:51
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Kelvin_Please I need guild line on how to setup schooltool server to communicate with mobile app19:51
th1aAh, hi Kelvin_.19:52
th1aWe don't really have mobile app support.19:52
th1aWhat do you have in mind exactly?19:52
Kelvin_I saw online schooltool now have mobile app on iOS and android19:53
th1aNot this SchoolTool.19:53
Kelvin_I already have schooltool server up and running19:53
th1aPerhaps it was
Kelvin_So sorry19:55
th1aNo problem... sorry we have this trademark standoff...19:56
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tummleris there anyone who may can help me with an issue on "export tasks on schooltool"?20:26
th1aYes, hi tummler.20:26
tummlerhi, thank you.20:26
tummlerhere's my problem:20:27
tummlerset up a fresh installation of the newest version of schooltool on a ubuntu 14.04 via apt. everything went fine. logged in, created some persons for sample data and other testdata. tried to export some reports. the "scheduled-task"-windows openend. i went to the "default-manager"-page and yes. all 3 reports were in process. but: they are still.20:30
tummleri have absolutetly no clue where to start to solve this problem.20:30
tummlerall 4 processes running.20:30
tummlernow the miracle:20:30
tummleron the web, somewhere, i read to try to enter ip:7080/export.xls into my browser. and look! i could download an export. the export seems to be fine. so i think somehow the webapp did not get a sign that generating has been processed properly.20:32
tummlerand there i am. having not a single clue.20:32
th1aI see.20:33
th1aOK... you installed from the 2.8 PPA?20:33
tummleryes. i did this before installing schooltool.20:34
tummlerit was installed without any errormsgs.20:34
th1a$ sudo service schooltool status shows all processes running?20:35
tummleryes. but wait a minute. i just tried "apt-get install software-properties-common" again just to make sure.20:36
tummlerand it installed again.20:36
th1aThat's probably not the issue.20:36
th1aYour footer says "...server running SchoolTool 2.8.5"20:37
tummlerdo you think just to restart the schooltool-service will make things work, or do i have to do the whole installroutine again?20:37
th1aIf it is a clean install it might not be either of those things.20:38
th1aWhat language are you using in the instance?20:38
tummlergerman localisation.20:38
tummlerit was set automatically.20:38
th1aDid you use non-ascii characters in the usernames?20:39
tummlerno. the usernames i entered are: schueler1, schueler2 and lehrer120:40
th1aDid you get progress bars in the export dialog?20:40
th1a(the ascii question was a bit random)20:40
tummlerbut! my footer acutally says: ... - server running SchoolTool 2.6.320:40
th1aRight, ok.20:40
tummlerno progress bar at the export dialog.20:40
tummlerso. remove everything and use the right version should solve the problem, right?20:41
th1aMaybe you didn't apt-get update before installing?20:41
tummleri did apt-get update.20:41
th1aIt is probably not even necessary to remove everything.20:41
tummlerok. but it seems i have an old version running right now.20:41
th1aIf you check your apt sources you should see the schooltool-owners/2.8 listed.20:42
tummlerlet me have a look.20:42
tummler root@h2516835:/var/lib/schooltool# apt-cache search schooltool python-schooltool - Python libraries used by SchoolTool python-schooltool.cando - CanDo plugin for SchoolTool python-schooltool.gradebook - Gradebook plugin for SchoolTool python-schooltool.intervention - Student intervention plugin for SchoolTool python-schooltool.ldap - SchoolTool LDAP authentication plugin python-schooltool.lyceum.journal - Journal plugin for School20:44
tummlercant find it.20:45
th1aAh... look under /etc/apt/sources.list.d/20:47
th1aThey've made it a bit more complex...20:47
tummlercant find anything there. here's the output:20:48
tummlerroot@h2516835:/etc/apt/sources.list.d# ls -la total 8 drwxr-xr-x 2 root root 4096 Dez 27 18:35 . drwxr-xr-x 6 root root 4096 Jul 18  2014 ..20:48
th1aOK, well, it seems like you didn't get the ppa installed right.20:49
tummlernow, i'll run this line: apt-get install software-properties-common20:50
th1aOh... I see.20:51
tummler-> now new or updated packages installed20:51
th1aWell, $ sudo add-apt-repository ppa:schooltool-owners/2.8 is the key step here.20:51
tummlerbut...but...i'm working as root right now?!20:51
th1aYou don't need sudo then.20:52
tummlerok. now i'll run this line: add-apt-repository ppa:schooltool-owners/2.820:52
tummlersomething happened.20:53
tummlerpressed enter20:53
tummlerreport: gpg: keyring `/tmp/tmpgmgh3hi0/secring.gpg' created gpg: keyring `/tmp/tmpgmgh3hi0/pubring.gpg' created gpg: requesting key 386B7051 from hkp server gpg: /tmp/tmpgmgh3hi0/trustdb.gpg: trustdb created gpg: key 386B7051: public key "Launchpad PPA for SchoolTool Owners" imported gpg: Total number processed: 1 gpg:               imported: 1  (RSA: 1)20:53
tummlerlooks good now, i thing.20:53
tummler /etc/apt/sources.list.d/ now says this:20:53
th1aapt-get update20:54
th1aapt-get dist-upgrade20:54
tummlerok. i'll run those two commands.20:54
tummlerlot of packages are updating right now.20:56
tummleri feel really silly now. spent 4 hours of watching error-logs and googleing. :/20:56
th1aWell, it happens.20:57
tummlerok. is the running version of schooltool being updated right now?20:58
th1aYou mean, on your server?20:58
th1aYes, the dist-upgrade should download the packages and restart the server.20:58
tummleryes. it did.20:59
tummlernow its version 2.8.520:59
th1aOK, hopefully that solves your problem.20:59
tummlerthe reports queued before are shown as "in generation", still.21:00
tummlerbut i will try to run a new one.21:00
th1aYeah, I don't think it is going to resolve the old one.21:00
th1aOK, I have to run.  Good luck tummler.21:02
tummlerit works. the school-report has been generated. thank you very, very much!21:03
tummlerbye bye!21:03
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